Subaru Internals service coordinator/Dispatcher

About Myers

Myers Automotive Group is all about community. In Ottawa and Eastern Ontario, the people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils, volunteer alongside you, and work to make good things happen. We sponsor local teams and charitable events because we are part of the communities we serve.

We stand behind a solid reputation built the “hard way”: by earning trust one relationship at a time, generation after generation. From our founder to Hank Mews in 1975, and then to his sons Harry and Rob in 2003, each leader of Myers Automotive Group has shown an unwavering commitment to the communities we call home. That dedication has fueled our growth into a family-owned automotive group with 18 dealerships and 3 CARSTAR collision centres, employing over 1,100 team members across Eastern Ontario.

As we proudly expand into Kingston, our values remain the same—local roots, meaningful relationships, and a long-term commitment to the people we serve.

Come join our team.

What you will do:

·                  Regulate the flow of service through the department

·                  Schedule shop work as efficiently as possible in accordance with dealership policy.

·                  Assign work to technicians in a fair and equitable manner by technician skill.

·                  Verify completion of work by technicians to ensure all assigned work has been properly completed.

·                  Assist in the review of repair orders for completeness. i.e. 3 c’s

·                  Work closely with Service Management to ensure that all repair orders are closed out on a timely basis.

·                  Act as a “control” for Internal / external Sublet repair including the issue of purchase order.

·                  To assist technicians in Selling estimates in the event that the Service Advisors are occupied or absent.

·                  Advise all Service staff of technician’s absences.

·                  Monitor all RO’s which are on hold for various reasons.

·                  Attend departmental meetings.

·                  Works in co-operation with Service Advisors to ensure proper administrative requirements are achieved.

·                  Ensure promised times are met - directs problems with unrealistic time promises to the Service Management to handle.

·                  Follows up on all delayed jobs

For this role, come equipped with:

·         The ability to work in a team setting.

·         The ability to manage multiple tasks and meet deadlines.

Please note: In addition to the base salary, Myers proudly offers its employees a comprehensive and competitive total rewards package that features:

·         bonus incentive plans (where applicable)

·         career mobility

·         flexible benefits

·         paid leaves

·         commission package (where applicable),

·         good work/life balance

·         robust health & well-being initiatives

·         and on-going training.

Don't check off every single bullet point? At Myers, we prioritize the right fit for our organization over a strict checklist of criteria. We encourage applications from individuals whose backgrounds may not perfectly align.

Compensation: Our compensation is an approximate range and reflects many factors including sales and customer satisfaction. Job offer amounts may vary from the amounts listed based upon geographic location, dealership brand, candidate experience and expertise as it relates to the position, and other relevant factors.